My husband and I drove out from Langley to pick up our trailer but our access card wouldnt open the gate. After a frustrating 15 hold time with U-haul customer service, we needed up calling the site manager and she volunteered to drive in from home (after hours) to open the gate for us. After another 10 minutes on the phone with customer service they were able to fix my card. We called the site manager to let her know she could enjoy her night off. Super helpful staff and very friendly. Thank you for making our weekend!!!!
If I could give this place a zero I would. I reserved a 17' truck for 730am for 6 hours & it was approved. The next day I go to check it online, and now I am being given a 9' cargo truck for 2pm for 20 hours.. I call to get thinga straightened out, and the lady just tells me that all they have is a cargo truck now cause the other trucks have all been booked. So she finds me a truck somewhere else. Great. & Now they have just called me to say that they can only give me a cargo van as well.... What a waste of time & a comapny.
This uhaul tried to take out the monthly payment out if my wife's account twice when the $$$ was in it.The bank gave us the evidence to present to uhaul so we could get the $50 service charge back and of course UHAUL WILL NOT GIVE US BACK THE SERVICE CHARGES when it was their complete failure.Time to get "Go Public" involved and have Uhaul investigated. This storage facility got rid of the manager who did an excellent job and now the new one is totally the opposite.Rude,not very helpfully and always looks approachable.The light bulb in my unit was burnt out so I asked for a new bulb and was told to buy my own.I have 2 unit that I pay good $$$ for and I have to buy the light bulb???.Unexceptable and poor customer service..Their lucky I gave 1 star.
I live in the neighbourhood of this business. I am appalled by their high-flying tattered Canadian flag, a disgrace to our beautiful country. Have some respect and fix it. I am certain that it has negative impact on your business.
This place saved us.. We could not find a van anuwhere when our SUV broke down in Hope BC. Cindy the GM was so nice and so helpful to us. Very patient and got us a van. I would recommend this location. Very satisfied with our experience. Thank you Cindy!
U-Haul Moving & Storage of Abbotsford is a Canadian Storage based in Abbotsford, British Columbia. U-Haul Moving & Storage of Abbotsford is located at 33966 Hazelwood Ave RR3, Abbotsford, BC V2S 7V2, Canada.
Please contact with U-Haul Moving & Storage of Abbotsford using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find U-Haul Moving & Storage of Abbotsford opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Storage in Abbotsford
You Might Also Consider