With a large selection of cake and candy/chocolate supplies, you'd expect a more impersonal *corporate* experience, but I find the opposite true. In the persuit of making the perfect macaron, I found myself here for pastry bags and egg white albumen (ya, I hadn't heard of that either). Despite having Cake in the title, the owner was making his own batch of macarons and gave me tips, showed me a better piping tip, recommended an equally efficient egg white stabalizer (cream of tartar) and provided more than I expected! I can recommend Say It With Cake heartily if you find yourself in a baking adventure!
The cake looked identicle to the photo we provided. We were extremely happy with it. I would definitly recomment them.
Ordered a cake for my daughters graduation party with family and friends. picked up cake and I wasnt impressed with the service. Not much attention was paid to detail, the writing on the cake was nothing special, it fell apart when we sliced into, the buttercream icing was gritty because it wasn't blended or whipped enough. I found the costumer service was poor and I felt like the lady taking the orders was rushing me when I came in to order the cake and was short with her delivery of communication. Didn't find her to be very friendly or sincere.
I have been getting all my cakes from here since they open. The baker is a wonderful person he always treated me with respect. I kept going here for my cake because of him and I have recommended MANY MANY PEOPLE to them. I have to say I will not return to Say it with cakes because of the horrible treatment I have received the last two time I went there to place my cake orders. The women with the short white grey hair with the purple streaks in her hair is rude and dismissive. She has runed this place for me and family and friends. If I am there to spend money in your place you need to treat me like you want my business and not like a incoveice. I support small business in my community but I do expect to be treat like they appreciate me spening my hard earned money in your store. This women no matter if you are the owner or just staff you need CUSTOMER SERVICE TRAINNING BECAUSE your attitude will cost that fine baker his business.In addition I had second thoughts in placing this review, but then I read the other reviews and realized that I am not the only one. The way you have responded to your CUSTOMERS reviews is flipped and show no regard for people's conserns. I think i can say with some certainty that the same women that treated me horribly is the same person that wrote this response. My message to this women is your are not perfect and you are no princess. MOST SMALL BUSINESSES FAIL IN THE FIRST FIVES & It is easier to keep loyalty CUSTOMER then it is to just look for new ones. Business 101
Not very knowledgeable telling me there was no such size cake box I was looking for. Went to party city and found the 14x20 I was looking for for $3. Plus, the lady was really snooty.
Say It With Cake is a Canadian Bakery based in Abbotsford, British Columbia. Say It With Cake is located at 2752 Allwood St, Abbotsford, BC V2T 3R7, Canada.
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